RENT, MORTGAGE & UTILITY ASSISTANCE
COVID-19 has impacted the financial security of Minnesotans in a variety of ways, from job loss or reduced hours, to time away from work due to illness, or to care for children who are at home due to school/childcare closures; leading many families and individuals in our community to experience a housing crisis.
If you are behind on your rent, mortgage or utility payments, there may be resources that can help. Some programs are targeted towards people with a COVID-related loss of income, and others are more general. Review the information below to learn more about programs that may be available based on your situation.
If you or someone in your family has had a COVID-19 related loss of income…
County and Community Resources
Visit United Way’s Coronavirus resource page for additional programs that provide financial assistance for individuals and families impacted by COVID-19.
If you do not have a COVID-19 related loss of income, or if you do not qualify for the programs listed above…
Minnesota Emergency Assistance for Families/Emergency General Assistance is a short-term assistance program for people experiencing a financial hardship. You can access the program application through your local county human services office or at ApplyMN.
Bridge to Benefits
This web-based screening tool can help an individual identify if they’re eligible for public works programs, including SNAP, WIC, School Meal Program, Minnesota Health Care Programs, Energy Assistance and Child Care Assistance. Visit the website here.
Community Action Partnership
Minnesota Community Action Partnership members provide assistance to individuals and families in times of crisis. Find Your Local Community Action Agency
A non-profit Minnesota tenant advocacy organization providing free and low-cost legal, organizing, education, and advocacy services so that tenants throughout Minnesota can solve their own rental housing problems. HOME Line’s hotline is confidential:
- For English, call 612-728-5767 or email your question to one of our housing attorneys.
Toll-free from Greater Minnesota: 866-866-3546
- HOME Line ofrece servicios en español. Para Español, llame al 612-255-8870.
- HOME Line waxay bixisaa adeeg ku baxa Afka-Soomaaliga. Af- Soomaali wac 612-255-8860.
- Peb lub koom haum HOME Line muaj neeg txhais lus Hmoob. Hais lus Hmoob, Hu 612-255-7104.
HOME Line’s tenant hotline remains open during the COVID-19 pandemic. However, HOME Line’s physical office is closed. Call or email for legal advice about your tenancy. General rental housing information regarding COVID-19 is available here, and recordings of all of our COVID-19 rental issue webinars are here.
Visit HOME Line’s website for more information. Click here.
In some cases, direct financial support may not be available. Visit LawHelpMN to understand your rights and options.
Minnesota Attorney General Consumer Protection Division
If the matter is related to a utility, contact the Minnesota Attorney General’s Consumer Protection Division:
- Minnesota Attorney General’s Customer Complaint website
- Help with a consumer problem, such as unsatisfactory service, bill disputes, mortgage servicing or foreclosure issues, utility shutoffs or other concerns that an individual would like the Attorney General’s Office to contact on their behalf should be filed at Online Consumer Assistance Request Form.
- To submit complaints by mail or anonymously, download the printable Consumer Assistance Request Form or Fraud Report Form.
- (651)296-3353 or (800)657-3787 8 am – 4:30 pm Monday – Friday
U.S. Department of Housing and Urban Development
HUD has provided a Tenant Guidance Rent Repayment Plan which includes a sample letter to a landlord and other helpful Key Resource Links.
For other questions or topics, you can search resources using 211’s Guided Search tool, or call 211 (651-291-0211) to speak with a Community Resource Specialist.