About 2-1-1

Why Call 2-1-1?

United Way 2-1-1 is an easy-to-remember, three-digit number that families and individuals in Minnesota can call to obtain free and confidential information on health and human services. 2-1-1 call centers are staffed 24/7 by trained Community Resource Specialists who quickly assess needs and refer callers to the help that they seek.

2-1-1 offers information on a broad range of services, including:
  • Food and housing support
  • Mental health and substance abuse resources
  • Legal assistance
  • Youth programs
  • Medical and dental clinics
  • Job training opportunities
  • Household items
  • And much more!

More than 90 percent of the United States has access to 2-1-1, along with several areas of Canada. For more information on the national 2-1-1, visit http://211.org/.

2-1-1 Coverage Areas

United Way 211 Hub
Greater Twin Cities United Way
Great Rivers 211
First Link North Dakota
First Call 211

2-1-1 in Minnesota is statewide and is supported by the following United Ways in Minnesota:

  • Greater Twin Cities United Way
  • United Way of Central Minnesota
  • United Way of 1,000 Lakes
  • Head of the Lakes United Way
  • United Way of Olmsted County
Search the 2-1-1 Online Database

Minnesota's comprehensive 2-1-1 database offers individuals and professionals access to more than 40,000 programs and services. Users can search the database quickly and efficiently using various criteria, including service category, agency/organization name, or key word. The online directory is continually being updated with new information on agencies and services.

2-1-1 in Minnesota

Currently, there are three contact centers across the state with a shared database containing more than 40,000 resources. Greater Twin Cities United Way funds and operates the largest call center in the state.   For more information on the other 2-1-1 call centers in Minnesota, click on the statewide map.

Role of 2-1-1 in Crisis Recovery Efforts

In the event of a natural or public disaster, 2-1-1 works with local emergency management and disaster relief organizations to provide the public with information on resources not only during the disaster, but also throughout long-term recovery efforts.

Contact Us

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Need help finding a resource?

Call to speak with one of our highly trained information and referral specialists by phone.

Your call is completely confidential, and we have call menus in English, Spanish, and Hmong.

Call 2-1-1

Toll Free: 800-543-7709
Local: 651-291-0211
*NEW*: Text your zip code to 898-211
(Available M-F 8am-7pm)*
24-7 / Confidential / All Languages

From Our Specialists:

We work closely with each caller to meet each person where they are.

*Standard msg&data rates may apply. Text STOP to opt-out. For end user privacy and terms and conditions of texting with 898211, go to http://preventionpaystext.com/policies/