Updated program rules
HomeHelpMN adopted program changes last week that expand eligibility. The changes took effect on Friday, August 12:
- The cap on assistance was increased to $50,000 per household. The prior limit was $35,000.
- There is no longer a time restriction on past-due expenses. Previously, expenses had to be incurred after January 21, 2020.
For applications being processed, the new criteria will be used and no additional action is needed.
Applicants who were previously denied but are still in need of assistance and meet eligibility criteria may request their case be reopened by calling 800.388.3226.
Applications accepted while funds are available
HomeHelpMN also lifted the August application deadline earlier this month. Homeowners with past-due mortgage payments and other eligible housing expenses can apply for assistance as long as funds remain.
While there is no application deadline, homeowners with past-due expenses are encouraged to apply as soon as possible.
The HomeHelpMN dashboard is available on the program website.
To begin an application or learn more, visit HomeHelpMN.org or call (800)388-3226, 8 am - 6 pm Monday - Saturday
Homeowners at risk of foreclosure:
HomeHelpMN prioritizes applications for homeowners at imminent risk of foreclosure and housing displacement. We communicate with third-party vendors to establish the vendor as payees and inform them of the homeowner’s application for assistance to pay the amounts past due.
Homeowners can apply even if they are in discussions with their mortgage servicer about a loss mitigation workout, are in forbearance, or are in active foreclosure.
Update 8/5/22: Applications for HomeHelpMN will now be accepted as long as there are funds available in the program. While this removes the August 17, 2022 deadline, homeowners should still apply as soon as possible.
HomeHelpMN is offered through Minnesota Housing to help homeowners who have fallen behind in their mortgages or other housing-related expenses due to the COVID-19 pandemic.
The program will provide a grant that does not need to be paid back, that will assist eligible homeowners who are past due with mortgage or related housing costs or guide homeowners to trusted resources and navigate available options. It is anticipated that the need is greater than available assistance, and it is advised that households apply promptly.
The application process will open Tuesday, May 17, 2022. The application period will be open through August 17, 2022. Beginning May 17th, there will be an online application available. Homeowners are encouraged to visit the HomeHelpMN website now for the Get Ready Checklist that details the documentation required to submit an application, connect with a HUD Certified Housing Counseling agency, or legal services.
Funds for the program are limited, and need is expected to be high. If applications received during the application period exceed available funding, applicants may be put on a wait list. A submitted application is not a guarantee of funding availability.
A Call Center is open to assist homeowners who have questions, need additional information, receive a paper application, or for more information about housing counseling or legal services. Assistance is available for homeowners who prefer a language other than English.
HomeHelpMN Call Center: (800)388-3226 or (651)204-1608
Hours: 8 am – 6 pm Monday - Saturday
Homeowners may be eligible for up to $35,000 in assistance and is for past due expenses only.
Eligible expenses include mortgage payments, contract for deed payments, manufactured housing loan, property taxes, property insurance, homeowner or condo association fees, and manufactured home lot rent. Assistance is paid directly to the debt holder, mortgage servicer, county or entity that is owed.
Utility expenses are not eligible. Utility assistance is available for eligible households through the Energy Assistance Program or by calling (800)657-3710, press 1, or dial 2-1-1 or (800)543-7709 to locate an Energy Assistance Provider.
Sign-up for e-news to receive program announcements.
The RentHelpMN program is coming to an end.
The 211 RentHelpMN Call Center will close September 30, 2022 at 8 pm.
Hennepin County residents who have questions or need additional assistance can call the Hennepin County RentHelpMN hotline at 612-348-6442.
All other residents who have questions or who need additional assistance can contact the RentHelpMN website using their contact form.
More information is available at RentHelpMN.org.
211 will no longer have access to individual RentHelpMN applications, 211’s community resource specialists are available 24/7/365 to assist community members with information and connections to local services, including housing resources and utility assistance programs. As always, Minnesotans can call 211, text their zip code to 898-211, or visit our website at 211unitedway.org for social service resources.
There may be additional resources that can assist with rent payment assistance:
Visit United Way’s COVID-19 City/County/Organization Based Financial Assistance for Individuals and Families webpage for limited city, county, and organization program, across the state, that may have additional financial resources.
Find help with additional rent payment assistance by calling 2-1-1, texting your zip code to 898-211, or visiting the United Way 2-1-1 website – even if you are not being evicted. Pay what you can now and look for additional help to get caught up with your bills.
If you need to replace lost or stolen documents needed for applying for rent payment assistance, such as birth certificates, Social Security cards or state identification cards:
Click here if you need to obtain or replace a lost or stolen birth certificate
Click here if you need to obtain or replace a lost or stolen Social Security card. There is no charge for this.
Click here if you need to obtain or replace a lost or stolen state identification card
Find help with birth certificate and identification card fee payment assistance by calling 2-1-1, texting your zip code to 898-211, or visiting the United Way 2-1-1 website.
Additional eviction prevention services may be available in your area
If you are facing eviction, it is best to seek legal services right away. This will give you time to apply, arrange an appointment, and gather any documents you may need.
Find help with eviction prevention through legal assistance by calling 2-1-1, texting your zip code to 898-211, or searching the United Way 2-1-1 website.
Resources for Hennepin County Residents:
Hennepin County residents can visit the Renters’ Help website for additional resources.
Hennepin County Adult Representation Services
The Hennepin County Housing Court Team provides legal advice and representation for Hennepin County residents who are facing eviction with the goal of protecting tenants' rights and achieving positive outcomes. The Housing Court Team can advocate on behalf of tenants with landlords and the courts to ensure tenant rights are protected, provide legal advice before and during housing court proceedings and represent tenants in court, negotiate with landlords to try and resolve issues out of court, or to help tenants achieve a better outcome, help prevent evictions and get evictions removed from a tenant’s record, and connect tenants with financial assistance and other services to help achieve stable housing. There are income eligibility requirements for legal advice services and legal representation services. Call (612)348-7012, 8 am - 4 pm Monday - Friday, or email email@example.com. Appointments can be arranged outside of intake hours.
Listed below are services that serve all of Minnesota:
Minnesota Emergency Assistance for Families/Emergency General Assistance is a short-term assistance program for people experiencing a financial hardship. You can access the program application through your local county human services office or at MNBenefits.
Bridge to Benefits
This web-based screening tool can help an individual identify if they’re eligible for public works programs, including SNAP, WIC, School Meal Program, Minnesota Health Care Programs, Energy Assistance and Child Care Assistance. Visit the website for more information.
Community Action Partnership
Minnesota Community Action Partnership members provide assistance to individuals and families in times of crisis. Find Your Local Community Action Agency
A non-profit Minnesota tenant advocacy organization providing free and low-cost legal, organizing, education, and advocacy services so that tenants throughout Minnesota can solve their own rental housing problems. HOME Line’s hotline is confidential:
- For English, call 612-728-5767 or email your question to one of our housing attorneys.
- Toll-free from Greater Minnesota: 866-866-3546
- HOME Line ofrece servicios en español. Para Español, llame al 612-255-8870.
- HOME Line waxay bixisaa adeeg ku baxa Afka-Soomaaliga. Af- Soomaali wac 612-255-8860.
- Peb lub koom haum HOME Line muaj neeg txhais lus Hmoob. Hais lus Hmoob, Hu 612-255-7104.
HOME Line’s tenant hotline remains open during the COVID-19 pandemic. However, HOME Line’s physical office is closed. Call or email for legal advice about your tenancy. Visit HOME Line’s website for more information.
In some cases, direct financial support may not be available. Visit LawHelpMN to get information about evictions.
Minnesota Attorney General Consumer Protection Division
If the matter is related to a utility, contact the Minnesota Attorney General’s Consumer Protection Division:
- Minnesota Attorney General’s Customer Complaint website
- Help with a consumer problem, such as unsatisfactory service, bill disputes, mortgage servicing or foreclosure issues, utility shutoffs or other concerns that an individual would like the Attorney General’s Office to contact on their behalf should be filed at Online Consumer Assistance Request Form.
- To submit complaints by mail or anonymously, download the printable Consumer Assistance Request Form or Fraud Report Form.
- (651)296-3353 or (800)657-3787 8 am – 4:30 pm Monday – Friday
Reach Justice Minnesota
A project of the Minnesota Legal Services Coalition, Reach Justice Minnesota is a series of initiatives that leverage technology and emergency staffing to help protect Minnesotans’ basic civil and human rights in the face of an unprecedented emergency and disaster. The Reach Justice Minnesota initiatives include:
Legal Kiosk Project: A statewide network of over 250 legal kiosks that are stationed in a variety of court, agency, non-profit, and other community locations. The legal kiosks will help Minnesotans who face technology access and transportation barriers to have a healthy and safe experience interacting with civil legal aid experts, as well as the administrative and court systems in which their cases will be proceeding. There are two types of legal kiosks:
- Model A Kiosks: The Model A Legal Kiosk is a public-facing kiosk that serves as a community access point to civil legal justice. These kiosks connect users to civil legal information, self-help services, and statewide civil legal aid intake. Model A kiosks can be found in a variety of locations and are an excellent option for Legal Aid Programs collaborating on access points.
- Model B Kiosks: The Model B Legal Kiosk is a Legal Aid Program-focused kiosk that serves as a virtual portal to the individual Legal Aid program managing the kiosk. Applicants and/or clients can be directed to Model B kiosks for tasks such as intake, meetings with their attorney, and appearing virtually as needed while represented by the Legal Aid Program. Model B kiosks are placed in locations with the ability to create a confidential space while the kiosk is in use.
Visit LegalKiosk.org for kiosk locations and to make a reservation.
Justice Buses: Mobile legal aid offices that will travel to rural areas and bring the ability to meet in person or obtain legal information so clients can stay close to home. Visit website to find out when the Justice Buses will be in a particular neighborhood.
LawHelpMN: A dynamic online portal containing fact sheets, booklets, videos, and other legal information to help Minnesotans solve legal problems, with translations in Spanish, Hmong, and Somali. Reach Justice has supported new content to LawHelpMN.org.
U.S. Department of Housing and Urban Development
HUD has provided a Tenant Guidance Rent Repayment Plan which includes a sample letter to a landlord and other helpful Key Resource Links.
Make a plan
You might need to find a new place to live. Find help with shelter if you have no other place to stay by calling 2-1-1 or texting your zip code to 898-211. Begin thinking of moving expenses and finding places to keep any items you may need to store until you can find a place of your own.
Find stable housing
Visit HousingLink to search for affordable rental housing vacancies and waiting list openings in Minnesota.
DIRECTIONS FOR SEARCHING FOR EVICTION RESOURCES ON THE UNITED WAY 2-1-1 PUBLIC WEBSITE:
Find eviction resources by visiting the United Way 2-1-1 website and searching the database of agencies and programs available to residents of Minnesota. Be sure to read all the program details, especially eligibility, to find where to go, what to bring, and how to apply even if you can’t get in touch with the agency right away. Directions:
- Go to https://www.211unitedway.org/
- Scroll down to the Guided Search area:
- Click on Eviction Resources, then click on Homelessness Prevention Programs or any of the sub-categories listed
- Scroll to the top of the page in the Location search field, click on the down arrow next to Near and select Serving
- Enter your zip code residence
- Click on Search
- Search results will include programs that provide assistance to residents of the zip code you entered as your location
Call 2-1-1 for additional assistance or help and speak with a trained, certified Community Resource Specialist to help you sort through additional assistance that may be available. 2-1-1 is available 24 hours/7 days a week, is confidential, and supports all languages.
Dial: 2-1-1 or 800-543-7709 or 651-291-0211
Text: Your zip code to 898-211