RentHelpMN is now open for applications….
RentHelpMN, also known as the COVID-19 Emergency Rental Assistance (CERA) Program, is now accepting applications.
What is RentHelpMN?
Created to help Minnesotans who have fallen behind on their rent or fear that could happen. RentHelpMN is currently in Phase One, in which people with past due rent who meet eligibility requirements are invited to apply.
What does RentHelpMN offer?
Eligible Minnesota renters can receive help with past due rent back to March 13, 2020. Qualifying Minnesotans could receive up to 15 months of total assistance.
- Rent Payments: Past-due rent since March 13, 2020 (April 1st rent) and upcoming rent, three months at a time
- Utility Payments: Gas, electric, water/sewer, garbage/recycling and other utilities as approved
- Additional Housing Related Costs: Varies, but may include fees charged by your landlord or eviction-related costs
RentHelpMN is currently working with renters who owe back rent. Those who owe back rent and meet the eligibility requirements may apply for all offered assistance.
How to Apply
Visit RentHelpMN.org or call 2-1-1. The 2-1-1 RentHelpMN Hotline has dedicated multi-lingual staff available to answer questions about RentHelpMN.
RentHelpMN Hotline is available 8 am – 8 pm Monday – Saturday
- Call: Dial 2-1-1 or 800-543-7709
- Local: 651-291-0211
- Text: MNRENT to 898-211
Additional information regarding eligibility and documentation requirements can be found here.
Sign up here to receive updates on the RentHelpMN program.
Click here for more information regarding the RentHelpMN program.
Click here to learn more about the program, FAQs, and a diagram of an application workflow.
Additional Housing Related Resources
Here are additional resources that may be available to help with housing related support.
Minnesota Housing has more information regarding mortgage assistance and resources here.
Some assistance programs are specific to the COVID-19 pandemic, and you can see them all in one place on United Way’s Coronavirus resource page or you can search for general resources using 211’s Guided Search tool.
Minnesota Emergency Assistance for Families/Emergency General Assistance is a short-term assistance program for people experiencing a financial hardship. You can access the program application through your local county human services office or at ApplyMN.
Bridge to Benefits
This web-based screening tool can help an individual identify if they’re eligible for public works programs, including SNAP, WIC, School Meal Program, Minnesota Health Care Programs, Energy Assistance and Child Care Assistance. Visit the website here.
Community Action Partnership
Minnesota Community Action Partnership members provide assistance to individuals and families in times of crisis. Find Your Local Community Action Agency
A non-profit Minnesota tenant advocacy organization providing free and low-cost legal, organizing, education, and advocacy services so that tenants throughout Minnesota can solve their own rental housing problems. HOME Line’s hotline is confidential:
- For English, call 612-728-5767 or email your question to one of our housing attorneys.
Toll-free from Greater Minnesota: 866-866-3546
- HOME Line ofrece servicios en español. Para Español, llame al 612-255-8870.
- HOME Line waxay bixisaa adeeg ku baxa Afka-Soomaaliga. Af- Soomaali wac 612-255-8860.
- Peb lub koom haum HOME Line muaj neeg txhais lus Hmoob. Hais lus Hmoob, Hu 612-255-7104.
HOME Line’s tenant hotline remains open during the COVID-19 pandemic. However, HOME Line’s physical office is closed. Call or email for legal advice about your tenancy. General rental housing information regarding COVID-19 is available here, and recordings of all HOME Line’s COVID-19 rental issue webinars are here.
Visit HOME Line’s website for more information. Click here.
In some cases, direct financial support may not be available. Visit LawHelpMN to understand your rights and options.
Minnesota Attorney General Consumer Protection Division
If the matter is related to a utility, contact the Minnesota Attorney General’s Consumer Protection Division:
- Minnesota Attorney General’s Customer Complaint website
- Help with a consumer problem, such as unsatisfactory service, bill disputes, mortgage servicing or foreclosure issues, utility shutoffs or other concerns that an individual would like the Attorney General’s Office to contact on their behalf should be filed at Online Consumer Assistance Request Form.
- To submit complaints by mail or anonymously, download the printable Consumer Assistance Request Form or Fraud Report Form.
- (651)296-3353 or (800)657-3787 8 am – 4:30 pm Monday – Friday
Reach Justice Minnesota
A project of the Minnesota Legal Services Coalition, is a series of initiatives that leverage technology and emergency staffing to help protect Minnesotans’ basic civil and human rights in the face of an unprecedented emergency and disaster. The Reach Justice Minnesota initiatives include:
Legal Kiosk Project: A statewide network of over 250 legal kiosks that are stationed in a variety of court, agency, non-profit, and other community locations. The legal kiosks will help Minnesotans who face technology access and transportation barriers to have a health and safe experience interacting with civil legal aid experts, as well as the administrative and court systems in which their cases will be proceeding. There are two types of legal kiosks:
- Model A Kiosks: The Model A Legal Kiosk is a public-facing kiosk that serves as a community access point to civil legal justice. These kiosks connect users to civil legal information, self-help services, and statewide civil legal aid intake. Model A kiosks can be found in a variety of locations and are an excellent option for Legal Aid Programs collaborating on access points.
- Model B Kiosks: The Model B Legal Kiosk is a Legal Aid Program-focused kiosk that serves as a virtual portal to the individual Legal Aid program managing the kiosk. Applicants and/or clients can be directed to Model B kiosks for tasks such as intake, meetings with their attorney, and appearing virtually as needed while represented by the Legal Aid Program. Model B kiosks are placed in locations with the ability to create a confidential space while the kiosk is in use.
Visit LegalKiosk.org for kiosk locations and to make a reservation.
Justice Buses: Mobile legal aid offices that will travel to rural areas and brings the ability to meet in person or obtain legal information so clients can stay close to home. Visit website to find out when the Justice Buses will be in a particular neighborhood.
LawHelpMN: A dynamic online portal containing fact sheets, booklets, videos, and other legal information to help Minnesotans solve legal problems, with translations in Spanish, Hmong, and Somali. Reach Justice has supported new content to LawHelpMN.org.
U.S. Department of Housing and Urban Development
HUD has provided a Tenant Guidance Rent Repayment Plan which includes a sample letter to a landlord and other helpful Key Resource Links.